Terms and Conditions

Welcome to premiumbeans.co.uk. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website and placing an order, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website.

1. Definitions

• "Company", "We", "Our", or "Us" refers to Premium Coffee Beans, based in Stockport, England.
• "Customer", "You", or "Your" refers to the person accessing our website and ordering our products.
• "Products" refers to the coffee beans, equipment, and any other items sold on our website.

2. Use of the Website

• The content of this website is for your general information and use only. It is subject to change without notice.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
• You must be at least 18 years of age or have parental/guardian permission to purchase products from this website.

3. Orders and Pricing

• Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply or to refuse any order.
• Pricing: All prices are displayed in GBP (£) and are inclusive of VAT (where applicable) but exclusive of delivery charges, which will be calculated at checkout.
• Errors: In the event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel any orders placed for the product listed at the incorrect price.

4. Payment and Security

• Payment must be made in full at the time of placing an order. We accept major credit/debit cards and secure online payment methods.
• All transaction information is encrypted using secure technology. We do not store your financial details.

5. Delivery and Shipping

• We aim to dispatch orders promptly, but delivery times are estimates and cannot be guaranteed.
• We are not responsible for delays caused by postal services, customs, or force majeure events.
• Risk of loss and title for the products pass to you upon delivery to the carrier.

6. Returns, Cancellations, and Refunds

• Perishable Goods: Due to the perishable nature of coffee beans, we cannot accept returns on opened coffee products unless they are faulty or defective.
• Non-Perishable Goods: For equipment and non-perishable items, you have the right to cancel and return your order within 14 days of receipt, provided the items are unused and in their original packaging.
• Damaged Goods: If your order arrives damaged, please contact us immediately with photographic evidence so we can arrange a replacement or refund.

7. Intellectual Property

• This website contains material which is owned by or licensed to us, including the Premium Coffee Beans logo, design, layout, look, appearance, and graphics.
• Reproduction of any content or imagery without prior written consent is strictly prohibited.

8. Limitation of Liability

• Premium Coffee Beans shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
• Our maximum liability to you for any product purchased through our website is strictly limited to the purchase price of that product.

9. Privacy Policy

• Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
• For any privacy-related inquiries, you can contact us at privacy@premiumbeans.co.uk.

10. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: privacy@premiumbeans.co.uk
• Location: Stockport, England