Privacy Policy
Effective Date: May 31, 2026
At Premium Coffee Beans (premiumbeans.co.uk), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or purchase our products, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of personal information:
- Identity and Contact Data: Your name, billing address, delivery address, email address, and telephone number.
- Transaction Data: Details about payments to and from you, and other details of products you have purchased from us. (Note: We do not store financial card details; all payments are processed securely via third-party payment gateways).
- Technical and Usage Data: Your IP address, browser type, time zone setting, operating system, and information about how you use our website.
2. How We Use Your Data
We use your personal data only when the law allows us to. Most commonly, we use your data to:
- Process and deliver your orders, including managing payments, fees, and charges.
- Manage our relationship with you, such as notifying you about changes to our terms or privacy policy.
- Administer and protect our business and website (including troubleshooting, data analysis, and system testing).
- Send you marketing communications, if you have explicitly opted in to receive them. You can opt out at any time.
3. Legal Basis for Processing
We process your data under the following legal bases:
- Performance of a Contract: Necessary to fulfil your order and deliver our products.
- Legitimate Interests: Necessary for our legitimate business interests, such as improving our website and securing our systems.
- Consent: Where you have given explicit consent, such as signing up for our newsletter.
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your data with trusted third-party service providers only to the extent necessary to run our business, including:
- Delivery and Courier Services: To ship your coffee orders to your address.
- Payment Processors: To securely process transactions.
- IT and Website Hosting Providers: To maintain and secure our online platform.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to employees and third parties who have a business need to know.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights
Under UK data protection laws, you have rights in relation to your personal data, including:
- The right to access the personal data we hold about you.
- The right to rectification of inaccurate or incomplete data.
- The right to erasure ("the right to be forgotten") under certain conditions.
- The right to restrict or object to processing of your personal data.
- The right to data portability.
8. Cookies
Our website uses cookies to distinguish you from other users, enhance your browsing experience, and analyse our traffic. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your legal rights, please contact our data compliance team:
- Email: privacy@premiumbeans.co.uk
- Location: Stockport, England