Stripe Payment Policy

Effective Date: May 31, 2026

At Premium Coffee Beans (premiumbeans.co.uk), we prioritize the security and convenience of your shopping experience. To ensure your financial information is handled with the highest standards of safety, we use Stripe as our primary third-party payment gateway provider.

By purchasing from our website, you agree to the processing of your payment details through Stripe in accordance with this policy.

1. Secure Payment Processing

• Data Encryption: Stripe is a leading global payment processor certified to PCI Service Provider Level 1—the most stringent level of certification available in the payments industry. All transaction details are encrypted using secure socket layer technology (SSL).
• Tokenization: When you enter your credit or debit card details at checkout, that data is sent directly to Stripe’s secure servers. Premium Coffee Beans uses "tokenization," meaning your actual card number is never exposed to, handled by, or stored on our servers.
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2. Accepted Payment Methods

Through Stripe, we accept a wide range of payment options for your convenience, including:

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Google Pay
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3. Verification and Fraud Prevention

• To protect our customers against unauthorized transactions, all orders are subject to validation checks and authorization by Stripe and your card issuer.
• If Stripe flags a transaction as high-risk or potentially fraudulent, we reserve the right to hold the order and contact you for further verification, or cancel the order entirely for security reasons.
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4. Billing and Charges

• Your card or chosen payment method will be authorized and charged immediately upon placing your order.
• The transaction will appear on your bank or credit card statement under the name "Premium Coffee Beans" or a similar variation.
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5. Refunds and Chargebacks

• Refunds: Approved refunds are processed directly back to the original payment method used via Stripe. Please note that while we initiate refunds immediately, it can take 5 to 10 business days for the funds to reflect in your account, depending on your bank's processing times.
• Disputes/Chargebacks: We encourage customers to contact us directly at privacy@premiumbeans.co.uk to resolve any issues regarding orders, deliveries, or billing errors before initiating a formal chargeback through their bank.
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6. Third-Party Privacy

Stripe operates independently of Premium Coffee Beans. When you make a payment, your data is subject to Stripe's own privacy policy and terms of service.

You can learn more about how Stripe handles your data by visiting the Stripe Privacy Policy.

Contact Us

If you have any questions or encounter any issues regarding your payment, please reach out to us:

• Email: privacy@premiumbeans.co.uk
• Location: Stockport, England